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Blocked waste water drain on road outside house

Reported anonymously at 08:53, Thursday 14 January 2021

This drain does not function when it rains. This has been the case for at least 12 months but is getting worse. The drain is blocked which leads to flooding on the road and then into my garden blocking my exit. I reported it before Christmas and the water company came out but looked at the wrong street. I have further photos of the last flood where the water was 4 in deep at my front door which I would like to avoid again if possible. My address is tricky to find due to being down a side street which is why I think the previous visit went to the wrong place. There is a wider issue in that the drain on the road at right angles is also blocked which causes the water to flow to the drain outside my house which is the one in the images. This then floods my front door! I’d be grateful if this could be looked into as I have two young children to get in and out of the house. I will happily show anyone the issue rather than them assume they are in the right place. No COVID in our family at present. Many thanks Kirsty

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