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Flooding

Reported via mobile in the Surface Water on the Highway category anonymously at 23:52, Tue 1 October 2024

Sent to Rutland County Council less than a minute later. FixMyStreet ref: 6540493.

Over the last year I have reported this drainage issue four times - this is the fifth! The drainage is not working from this drain - never has since you put it in and it needs investigating properly. It is forcing cars into oncoming traffic at the corner of Kilburn Road - a busy junction. Please investigate properly. Thank you.

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Updates

  • Thank you for your report. We are currently experiencing very high levels of demand combined with staff shortages. Please bear with us whilst we resolve the resourcing issues. Your enquiry has been received and will be actioned over the coming months.

    Emergencies likely to cause danger to the public will be addressed straight away and other safety issues will be investigated.

    IMPORTANT: To report anything dangerous, please call us on: 01572 722577

    Posted by Rutland County Council at 11:55, Sun 6 October 2024

  • We have now inspected the area and our assessment is that no action is required at this stage. The issue reported will be considered as part of the planned programme of work that Rutland County Council carry out.

    The issue will be considered alongside other projects and requests and will be prioritised accordingly.

    We cannot provide a timescale for a resolution or confirm that this will be rectified. We do combine individual works under our programmed works, for instance gully cleaning.

    The report has been closed.

    If the problem gets worse and creates more of a risk to the users then this request can be raised again

    State changed to: Closed

    Posted by Rutland County Council at 07:55, Sat 26 October 2024

  • We have now inspected the defect according to our highways inspection policy which can be viewed at https://www.rutland.gov.uk/ roads-transport-parking/ highways/ highways-plans-policies/ highway-inspection-policy.

    On receipt of reports, our Highway Inspection team make an assessment to determine if works are required. Only the larger defects which meet the safety intervention levels as outlined in the Inspection Policy are repaired. Any remaining defects are monitored for deterioration and added to other programmes of work for repair when resources are available. We also monitor and inspect the quality of repairs aiming to ensure that any work is carried out to the best and most appropriate standard.

    The limited resource available each year is insufficient to address all defects identified. For this reason, whilst priority defects will receive a repair within appropriate timescales as set out by the above policy, more minor defects will not be scheduled for immediate repair.

    As the defect you have reported does not meet the required level for an immediate repair it will not be repaired at this stage. Thank you for reporting this to us and this report has been closed.

    Posted by Rutland County Council at 08:00, Sat 26 October 2024

This report is now closed to updates from the public. You can make a new report in the same location.